What You Need to Do When You Receive a CP567 Notice?
Receiving a CP567 notice can be confusing, especially if you expected an approval but instead received a notification that the IRS could not process your ITIN application.
A CP567 notice generally indicates that the ITIN request has been rejected. Understanding the reason for the rejection will help you resolve the issue when you submit the following application. Or if you had taken a service via an IRS Certified Acceptance Agent [CAA], you can contact your agent who assisted with the application submission to have the issue resolved for you
Why did you receive a CP567 Notice?
A CP567 rejection notice means the IRS reviewed your Form W-7 application but could not assign an ITIN due to one or more issues, such as:
- Incorrectly completed Form W-7 [This is the main ITIN application Form]
- Identity or foreign status documents not meeting IRS requirements
- Expired or invalid documents submitted
- ITIN application without the required supporting documents.
- Original passport or other approved identification documents were not sent along with the Form W7. If an IRS Acceptance Agent does not take the ITIN application service, if the application is submitted outside of the United States, or via TAC centres in the United States.
The IRS provides a concise explanation in each notice that clearly indicates the required corrections.
What You Should Do Next
- Read the Notice Carefully
Your CP567 notice will outline the reason for rejection and the information to be provided.
- Fix the Errors or Gather Missing Documents
Depending on the rejection reason, you may need to:
- Provide a valid passport or identity document certified by an IRS-approved acceptance agent, or send the original if not using the agent.
- Attach additional proof of U.S. tax filing requirement [If applicable]
- Include the correct exception paperwork
- Correct or update the information on Form W-7
Failure to provide the exact documents requested will lead to another rejection.
- Re-apply – You are allowed to re-submit the application.
Once the issues are corrected, the IRS allows you to resubmit a complete ITIN application package.
This must include:
- A new Form W-7
- Correct supporting documents
- Proper exception category proof (if applicable)
- Any additional paperwork the CP567 notice requested
- CP 567 Notice Copy with case reference numbers on top right corner of the notice. Example 202-XXX-XXX-05
- Valid certified copy of passport or other documents.
- Consider Using a Certified Acceptance Agent (CAA)
If your first application was rejected, working with a CAA is the easiest way to avoid further delays.
A CAA can:
- Verify your identity in-person or via video
- Certify your passport so you don’t have to mail originals
- Complete Form W-7 accurately
- Ensure all exception documents match IRS requirements
- Follow up with the ITIN Unit if needed
This significantly reduces the chances of a second rejection if the ITIN application is submitted through an IRS-approved, experienced certified acceptance agent who accepts responsibility for resolving any rejection. Avoid making payments online without speaking to an IRS-approved CAA, as some online scammers vanish after you have made the payment.
Conclusion:
A CP567 rejection notice doesn’t mean you’re ineligible for an ITIN—it simply means the IRS needs corrected information or proper documentation. By carefully reviewing the notice, fixing the issues, and resubmitting a complete and accurate application, you can successfully obtain your ITIN.
Our team specialises in ITIN applications, US Tax Compliance [1040/1040NR]. Contact us for expert assistance to ensure your ITIN application is handled efficiently and accurately.
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